Return, Exchange & Refund

We understand that sometimes things simply don’t work out. At the time of delivery, if you receive a damaged or defective RRAG Interiors product, or it doesn’t match our original specifications, RRAG Interiors gives you the following options for returning the product:

One way or the other, you will end up with a great product!

We will honor your request to return a product under the following conditions:

Note:

• • Rectify/Replace the returned product.

  • Exchange with another product, wherein if the new product exceeds the order value of the returned product, you will be required to pay the extra amount.if the order value of the new product is less than that of the returned product, we will refund the extra amount or provide store credit, as applicable.

  • Get store credit in your RRAG Interiors account.

  • All products must be returned unused with their original price tags and labels.

  • The original invoice must be presented upon returning the merchandise.

  • Our quality assurance team will inspect all returned items within 72 hours of the request.Only when it passes our standard quality assurance test, will we be able to process the return.

  • Customized furniture pieces purchased from RRAG Interiors cannot be returned or exchanged.

  • Any non-manufacturing defects and damages post receiving delivery will render the product invalid for returns or replacements.

  • Modular kitchens and wardrobes are made-to-order and hence cannot be returned or exchanged.